Questions on a Recent Order
for customer service or call 1-800-610-0883
Sales Tax on Internet Orders
We are required by law to collect sales tax on all orders being shipped
to locations within Arizona, California, Colorado, Georgia, Illinois,
Indiana, Maine, Massachusetts, Michigan, Minnesota, Missouri, New York,
North Carolina, Ohio, Pennsylvania, Texas, Washington, and Wisconsin.
Sales tax is calculated on the merchandise and handling charge total.
Tax Exempt Customers may read the section below for information on
declaring the exemption.
We do not collect sales tax on orders shipped to other states. However,
you may be responsible for paying a sales/use tax to your state and/or
local taxing authority on orders shipped to you in your state.
Sales tax amounts are estimated. The correct sales tax will be calculated when your order is processed.
Out of Stock or Discontinued Items
While we try to keep our online catalog up-to-date, occasionally
an item you order may be out of stock or discontinued. In the case of
an out-of-stock, we will place the rest of your order, and put the
out-of-stock item on back order. We will then notify you of the item
on back order, and the date it is expected in. It will be
automatically sent to you when it is back in stock. The in-stock date
displayed in our online catalog for out of stock items is approximate
and not guaranteed.
Note: We do not ship partial orders to Alaska, Hawaii, Puerto Rico, the
Virgin Islands, Guam, or to our international customers. All ordered
items must be in stock before the order will be shipped.
If an item you ordered has been discontinued, we will notify you
and let you know if there are any recommended replacement items.